Who we help

SHOPIFY FOR MERCHANTS & TRADE SUPPLIERS

Make a broad range
easier to buy.

Trade buyers often know exactly what they need. Homeowners may need guidance before they can order. We help building-product businesses plan a Shopify experience that makes room for both.

Talk through your catalogue

Based in Hessle, East Yorkshire. Working with businesses across the UK.

Big Kitchen Warehouse website showing worktops and showroom routes
Big Kitchen Warehouse · Shopify storefront
Product information that helps customers choose
Product information that helps customers choose

Related work: Big Kitchen Warehouse

WXLF reorganised Big Kitchen Warehouse’s Shopify catalogue and customer journey for trade and public customers. Direct shopping sits alongside home-measure and showroom routes. It is relevant building-product retail experience, not a claim that every merchant’s systems work the same way.

Explore the kitchen and components project

Different customers should not hit the same dead end

For builders’ merchants and trade suppliers, the work starts with product structure and operational requirements. Units, dimensions, compatibility, availability and delivery can matter as much as the photograph. We review those requirements before recommending how Shopify should support your business.

A catalogue with useful structure

Organise categories and product information around how people specify and buy. Agree consistent attributes before designing filters.

Clear buying and enquiry routes

Separate straightforward purchases from items that need advice or a quote. Help customers understand the next step rather than forcing every product into the same journey.

Operations considered early

Review bulky deliveries, collection, stock sources and trade requirements before the build. Specialist pricing and connected systems need a scoped feasibility check.

Start with representative orders

01

Map

Review sample products and real buying scenarios, from a simple component order to a project that requires advice.

02

Specify

Agree product data, customer journeys and operational dependencies. Identify what belongs in Shopify and what needs an external connection.

03

Build and validate

Test the agreed catalogue and buying routes with representative products, then prepare the team for managing the store.

A scope you can make a decision on.

Bring sample product data, delivery rules and a list of connected systems to the first conversation. We can then distinguish a straightforward catalogue build from work that needs technical discovery, specialist apps or third-party involvement.

Talk through your catalogue

Our free storefront review follows the journey a new customer takes, from first impression to product decision. You’ll receive three useful observations: what’s helping, what’s getting in the way and where we’d start.

Common Questions

Haven’t found what you’re looking for? Contact us

Can we serve trade and public customers?
Can we show products that need a quote?
Can Shopify connect to our stock or ERP system?
What about bulky delivery or local collection?
Do we need clean product data first?
Can we start with part of our range?
Say Hello

What’s next for your store?

Tell us what you’re looking to achieve. A member of our team will review your enquiry and get back to you shortly.
We've got it. Lewis or Christian will review your enquiry and reply within one working day.
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